The Pre-order option gives you exclusive access to an even better price. By placing your order before your item has reached our warehouse, you’ll swap ex-stock delivery for a generous 20% discount. You’ll receive an estimated shipment date when you place the order, which is dependent on the date of arrival of the item into Australia.

We show you a countdown clock for Pre-Order items. If you place your order within the countdown clock time window, we expect your item to be available for shipment on the date indicated.

If you have selected the Buy Now order type, the item is in-stock and is ready for shipment. We typically release your order to our warehouse for picking within 2 business days of order placement.

The courier will pickup your order for shipment to you from our Sydney warehouse within one week of your order being released to the warehouse.

The delivery date is dependent on your location and the time it takes to get shipped from our Sydney-based warehouse. The courier will schedule a delivery date with you once your order is released to them.

  • We proudly work directly with the craftspeople who make our furniture. Because of this we’re able to create even more efficiencies with warehousing and storage, which we pass directly to you.

  • Part of our IconByDesign ethos is ensuring our solid wood, heirloom-quality furniture is available at a great price.

    Our Pre-Order and Buy Now options ensure we have efficiencies in our supply chain and we unlock bulk pricing with our furniture makers. We pass these savings to you.

  • Your upfront payment ensures we don’t need to source trade finance, avoiding borrowing and paying interest.

  • What’s the difference between Pre-Order and Buy Now products?

    They’re exactly the same, the only difference is the delivery date.

    Buy Now ships within three business days of order placement and is delivered within one to four weeks depending on your location.

    For Pre-Orders we provide you an estimated shipment date, which is dependent on the date of arrival of the item into Australia.

  • When will my Pre-Order arrive?

    You’ll receive an estimated dispatch date, which is dependent on the date of arrival of the item into Australia.

    Once the goods arrive at our warehouse we will make contact to let you know when your IconByDesign goods will arrive at their new home.

    Please note with Pre-Ordering we are only able to advise the expected arrival date into Australia. The date the goods arrive at our warehouse for dispatch to you is dependent on many factors, such as the time taken to get the raw materials to the factory, passing our 100% quality control inspection, container shipping timelines, clearing customs, etc. As a result, delays can occur. If you require delivery by a specific date it is advisable to Buy Now rather than Pre-Order.

  • Can I upgrade a Pre-Order to Buy Now after placing an order?

    If we have available stock of the item - yes! Contact our team and we can look into this.

  • Can I cancel a Pre-Order?

    All Pre-Orders are placed at the time of payment and made to order especially for you. When placing a Pre-Order, you’re receiving a 20% discount in exchange for your commitment. Pre-Orders cannot be cancelled.