Typical High Street Price $2,299
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our story
our guarantee
Our aim is to make your purchase as easy as possible. For more information about shipping, customer support, refunds & returns, please click on the relevant icon.
[PRE-ORDER] & SAVE AN ADDITIONAL 20% on the Already Low, Low Price
[Buy Now]: Save 50% - Direct from the Makers
No middleman. No brand owners. We source our products direct from the craftsman so we can offer you unbeatable prices.
With no middlemen and brand royalties to drive up the cost, you get exceptional design and craftsmanship at a fraction of the price.
[Pre-Order] & save an additional 20%
No warehouse. No storage costs. By pre-ordering from Icon By Design, we save money on warehousing and storage.
We pass these savings straight on to you!
Pre-order your items from Icon By Design
Pre-order your items from Icon By Design
We save on storage & warehousing costs
We save on storage & warehousing costs
You save an additional 20% on the already low, low price
You save an additional 20% on the already low, low price
Now you can have your perfect piece
Timeless, Beautiful, Unique. This is the piece that makes your house a home.
... At the perfect price
Craftsmanship, design and beauty are now more accessible than ever.
Choose [BUY NOW] & we'll ship your order within 3 business days
[Buy Now]: Save 50% - Direct from the Makers
No middleman. No brand owners. We source our products direct from the craftsman so we can offer you unbeatable prices.
With no middlemen and brand royalties to drive up the cost, you get exceptional design and craftsmanship at a fraction of the price.
[Pre-Order] & save an additional 20%
No warehouse. No storage costs. By pre-ordering from Icon By Design, we save money on warehousing and storage.
We pass these savings straight on to you!
Pre-order your items from Icon By Design
Pre-order your items from Icon By Design
We save on storage & warehousing costs
We save on storage & warehousing costs
You save an additional 20% on the already low, low price
You save an additional 20% on the already low, low price
Now you can have your perfect piece
Timeless, Beautiful, Unique. This is the piece that makes your house a home.
At the perfect price
Craftsmanship, design and beauty are now more accessible than ever.
[PRE-ORDER] & SAVE AN ADDITIONAL 20% on the Already Low [Buy Now] Price
[Buy Now]: Save 50% - Direct from the Makers
No middleman. No brand owners. We source our products direct from the craftsman so we can offer you unbeatable prices.
With no middlemen and brand royalties to drive up the cost, you get exceptional design and craftsmanship at a fraction of the price.
[Pre-Order] & save an additional 20%
No warehouse. No storage costs. By pre-ordering from Icon By Design, we save money on warehousing and storage.
We pass these savings straight on to you!
Pre-order your items from Icon By Design
Pre-order your items from Icon By Design
We save on storage & warehousing costs
We save on storage & warehousing costs
You save an additional 20% on the already low, low price
You save an additional 20% on the already low, low price
Why do we offer you 20% off for Pre-Ordering?
We save on warehousing and storage costs and pass these savings on to you.
We want to make Designer Furniture more affordable and if you Pre-Order we can consolidate your order with other customers who have pre-ordered the same item.
This allows us to get bulk prices on our purchases and you are the beneficiary.
Because you pay for your pre-order in full upfront, you effectively provide us the financing and we no longer need to source trade finance from a financial institution and avoid borrowing money and paying interest.
Is there any difference between Pre-Ordered products and Buy Now products? Absolutely Not, they are identical in every way except Buy Now products are shipped within 3 days.
Can I cancel a Pre-Order? In exchange for offering you a 20% Discount we are asking for a firm commitment on an order. So Pre-Orders cannot be cancelled due to the fact that we have already ordered your item from the factory especially for you.
Can I upgrade a Pre-Order to Buy Now after placing an order? Yes of course, as long as we have stock of the item. Please contact us if you wish to do this.
Please note with Pre-Ordering we are only able to advise the expected arrival date into Australia. The date the goods arrive at our warehouse for dispatch to you is dependent on many factors, such as the time taken to get the raw materials to the factory, passing our 100% quality control inspection, clearing customs etc. As a result, delays can occur. If you require delivery by a specific date it is advisable to Buy Now rather than Pre-Order.
Shipping Options
At Icon By Design we understand that our customers have different needs when it comes to delivery of their items.
We realise that shipping can be a significant part of the overall price and we have managed to reduce the shipping cost as compared to our competitors.
Please note that orders are delivered in a single shipment. If items in the order have differing Arrival Dates, the order will be despatched when the last item is ready for delivery. Please let us know if you would like your order despatched in multiple shipments - we will determine the revised shipping cost for you.
We offer the following shipping options:
Pick up from our Warehouse
You are welcome to pick up from our warehouse at no charge. Our warehouse address is:
Unit A3, 57-65 Templar Rd,
ERSKINE PARK, NSW 2759.
As this is a 3rd Party Warehouse, please get in touch with us and we will advise once your order is ready to be collected with instructions regarding pick up.
Please note as this is a 3rd party warehouse, one can only collect from 8am to 4pm Monday to Friday
Furniture Shipping Service
This furniture delivery service is always done by a crew of 2 men. All our products will be hand loaded (Instead of moved around on forklifts). Our provider, RA Logistics, will contact you beforehand to give you an estimated delivery time window. This is generally done the day before delivery.
You can also request a call on approach (30 minutes to 1 hour before expected arrival).
The products will be brought into your home / office / apartment and positioned as instructed. There is no need to assist the crew delivering your item/s.
We can also arrange for your order to be delivered on a Saturday for an additional $40.
Here at ICON BY DESIGN we pride ourselves on the quality and craftsmanship of our products and apart of the quality and craftsmanship, these products are relatively easy to assemble yourself however if you are in a rush or feel the need to sit back and relax for an additional fee this courier can assemble these items for you.
RA Logistics delivers within NSW and Melbourne.
Supa Centa Store Pickup
We have a pickup service for those who wish to pick up the items in store in Sydney.
We can organise this for an additional fee of $40. You can collect the items from Monday to Sunday 10am to 4pm. Thursdays you can collect from 10am to 8pm.
Please note that this service is limited to orders with a total weight of less than 30kg.
Grace Transport – Premium Service
This furniture delivery service is always done by a crew of 2 men. All our products will be hand loaded (Instead of moved around on forklifts).
The products will be brought into your home / office / apartment and positioned as instructed. There is no need to assist the crew delivering your item/s.
These products are relatively easy to assemble yourself however if you are in a rush or feel the need to sit back and relax for an additional fee this courier can assemble these items for you.
Star Track Shipping Service
This service is an option if you are ordering items that are relatively light (e.g. Dining Room Chairs) or you can provide assistance to the courier to offload your delivery.
You will receive a tracking number so you can see an estimated arrival date. You will also be able to see on the morning of delivery that your order is on board the truck and due for delivery that day.
The courier may not be able to specify an exact day or time that delivery will be made and tends not to call before delivery. As they don’t offer a Hand Unload service there is an expectation that you will be able to assist the driver if you have ordered a heavy item (any item weighing more than 25 kgs) in getting your item off the truck to your front door.
We don’t recommend using this service if you need delivery in a specific time window, are not in a position to assist the driver or live at an address that is difficult to access (e.g. an apartment complex, have a long driveway, etc.). The obligation is that goods will be delivered to a specific ground floor location (such as your front door), although you may encounter a cooperative driver who will carry the goods into the premises.
This service is provided by Star Track Express.
Toll Express Shipping Service
This service does offer a Hand Unload but you may still need to assist the driver if you have ordered a heavy item (any item weighing more than 25 kgs) in getting your item off the truck to your front door. Whilst you may encounter a cooperative driver, the obligation is that goods will be delivered to a specific ground floor location (such as your front door).
You will receive a tracking number so you can see an estimated arrival date. You will also be able to see on the morning of delivery that your order is on board the truck and due for delivery that day.
Welcome to Icon By Design's Sale. Pay the low, low [Pre-Order] price and your order will be despatched WITHIN 3 BUSINESS DAYS. You would normally wait 4 to 12 weeks for delivery when Pre-ordering.
Save 20% OFF our [Buy Now] price at Icon By Design's Sale with delivery from our Sydney warehouse.
Customer service is very important to us and we have appointed Anthony to be your personal shopping guide.
Pre-Order Arrival Date: The Arrival Date is the date that we have scheduled the shipment containing this item to arrive in Australia. The shipment needs to be processed at the port which involves quarantine and customs clearance and then it is despatched to our warehouse. Once the container reaches our warehouse, it is unpacked and sorted for shipment to our customers. This process typically takes around two weeks and is dependent on whether there is a hold up in quarantine, and how busy the receiving port (Sydney) is. Please note that this is an expected Arrival Date, which may change over time.
Please note that orders are delivered in a single shipment. If items in the order have differing Arrival Dates, the order will be despatched when the last item is ready for delivery. Please let us know if you would like your order despatched in multiple shipments - we will determine the revised shipping cost for you.
Why do we offer you 20% off for Pre-Ordering?
We save on warehousing and storage costs and pass these savings on to you.
We want to make Designer Furniture more affordable and if you Pre-Order we can consolidate your order with other customers who have pre-ordered the same item.
This allows us to get bulk prices on our purchases and you are the beneficiary.
Because you pay for your pre-order in full upfront, you effectively provide us the financing and we no longer need to source trade finance from a financial institution and avoid borrowing money and paying interest.
Is there any difference between Pre-Ordered products and Buy Now products? Absolutely Not, they are identical in every way except Buy Now products are shipped within 3 days.
Can I cancel a Pre-Order? In exchange for offering you a 20% Discount we are asking for a firm commitment on an order. So Pre-Orders cannot be cancelled due to the fact that we have already ordered your item from the factory especially for you.
Can I upgrade a Pre-Order to Buy Now after placing an order? Yes of course, as long as we have stock of the item. Please contact us if you wish to do this.
Please note with Pre-Ordering we are only able to advise the expected arrival date into Australia. The date the goods arrive at our warehouse for dispatch to you is dependent on many factors, such as the time taken to get the raw materials to the factory, passing our 100% quality control inspection, clearing customs etc. As a result, delays can occur. If you require delivery by a specific date it is advisable to Buy Now rather than Pre-Order.
Our Awards
Telstra Business Awards - Finalist
“Every year since the Telstra Business Awards started in 1992, they have been a place for Australia’s remarkable small and medium-sized businesses to gather to explore their dreams and their realities. The Awards continue to be a way for these businesses to step outside the day to day business operations, to ask big questions, and to celebrate what they have achieved.
I have had the privilege of meeting many of the businessmen and women who have taken part in the Awards over the years and I never stop questioning how each one of them is unique and marvelling at their diversity and drive.
The Award finalists inspire us all because of their ability find new and better ways to do things, their persistence and resilience, their courage to take risks, and their incredible talent and commitment. That is why the Telstra Business Awards are important. They showcase the very best of Australia’s small and medium business talent.
I celebrate the contribution they are making as they set the standard for the future.
What is great is that so many of the businesses involved in the Awards process have gone on to do remarkable things."
Andrew Penn
Chief Executive Officer
Telstra
Best of Houzz 2018 - Winner - Customer Service
"The Houzz community selected a phenomenal group of Best of Houzz 2018 award winners, so this year's recipients should be very proud,” said Liza Hausman, vice president of Industry Marketing for Houzz. “Best of Houzz winners represent some of the most talented and customer-focused professionals in our industry, and we are extremely pleased to give them both this recognition and a platform on which to showcase their expertise."
The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. The Customer Service honors are based on several factors, including the number and quality of recent client reviews.
A “Best Of Houzz 2018” badge appears on winners’ profiles, as a sign of their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.
Retailer of the Year Award - Winner
The annual Gift & Life Instyle Awards (GALA) is a recognition of the creative excellence of Australia’s vibrant and innovative retail industry. The awards are an opportunity for GALA to shine a spotlight on the exceptional talent and achievements within our community and congratulate our peers on their hard work and determination shown throughout the year.
The Retailer of the Year Award recognises an exceptional retail business plus their outstanding commitment to the industry.
ORIA Best In-store Initiative Award - Finalist
The Online Retail Industry Awards recognises the retail business leaders in Australia, to showcase the great work that they have achieved and to celebrate their successes.
Icon By Design was recognised for their Customer Service driven in-store initiative and the exceptional scores being achieved in their customer service rating. Icon By Design utilises the Net Promoter Score (NPS) methodology. The average score for Australian retailers is 28. A score above 60 is considered world-class. Icon By Design consistently achieves a score in excess of 80.
These are real reviews
from real shoppers
SALE: SAVE 20% OFF the [Buy Now] Price
WE'RE ON SALE
Welcome to Icon By Design's Sale. Pay the low, low [Pre-Order] price and your order will be despatched WITHIN 3 BUSINESS DAYS. You would normally wait 4 to 12 weeks for delivery when Pre-ordering.
Save 20% OFF our [Buy Now] price at Icon By Design's Sale with delivery from our Sydney warehouse.
Customer service is very important to us and we have appointed Anthony to be your personal shopping guide.
